Policies Procedures & Pricing
At Heritage Farms our priority is to provide a safe, positive, and supportive environment where horses and riders can learn, develop and thrive. Our policies are designed to protect the well-being of our horses and riders wile ensuring clear respectful expectations for everyone involved. By participating in lessons, training, or other services at Heritage Farms, clients agree to follow the policies outlined below.
1.Training programs and pricing
Our training programs are designed to support each horse and rider's individual goals, needs, and development.
Current Rates
- Full Training Program: $900 per month
- Part Training Program: $550 per month
- Board: $1,000 per month
- Private Lessons: $100 per lesson for clients not enrolled in a training program
A $50 monthly discount may be available for clients enrolling multiple horses in a training program.
Lessons are approximately 30 minutes long. Additional time may be needed for grooming, tacking up, untacking, and other preparation.
Pricing and services are subject to change with appropriate notice.
2. Payments Scheduling & Invoicing
Payment is expected according to the established billing arrangement.
- Clients may be invoiced weekly or monthly, as agreed upon in advance.
- Invoices must be paid by the due date specified on the invoice.
- Clients purchasing individual lessons must purchase a minimum of two lessons.
- Lesson packages and scheduled services must be paid for according to the established payment arrangement.
- Outstanding balances may result in the suspension of lessons, training, or other services until the account is brought current.
Clients are responsible for communicating promptly regarding billing questions or concerns.
3. Cancellations & Missed Lessons
A minimum of 24 hours' notice is required to cancel or reschedule a lesson.
- Lessons canceled with less than 24 hours' notice may be charged in full.
- Unused lessons are non-refundable.
- Lessons canceled with sufficient notice may be rescheduled or rolled over for up to 30 days, subject to availability.
- Unused lessons remaining after the 30-day rollover period are forfeited.
- Repeated cancellations, missed appointments, or no-shows may result in the loss of a recurring lesson time.
- Arriving late does not guarantee an extension of the scheduled lesson.
Emergency circumstances may be considered at the discretion of Heritage Farms Equestrian Center.
4. Training Program Changes & Termination
A minimum of 30 days' written notice is required to cancel a training program or downgrade to a lower-level program.
- Written notice may be provided by email or text message.
- Services and associated fees remain payable throughout the notice period.
- Program changes are subject to availability and approval.
- Any outstanding balances must be paid in accordance with the agreed-upon terms.
This notice period allows appropriate planning for horse care, scheduling, and training commitments.
5. Sales, Purchases & Leases
Heritage Farms Equestrian Center charges a 10% commission on all horse sales, purchases, and leases, calculated based on the sale or purchase price, or lease fee.
6. Horse Shows & Off-Site Activities
Participation in horse shows and other off-site activities may involve additional fees.
- Show Day Fee: $65 per day.
- The show day fee covers the trainer's daily show attendance and support.
- Additional expenses, including show entries, transportation, stabling, braiding, and other show-related costs, are separate unless otherwise agreed upon in writing.
- Clients are responsible for applicable show expenses associated with their horse and participation.
- Show schedules, preparation requirements, and payment arrangements will be communicated in advance whenever possible.
Participation in shows is based on the horse and rider's readiness, safety, and suitability for the planned activities.
7. Safety & Riding Equipment
The safety of our horses, riders, and visitors is a priority.
- Approved riding helmets are required for every rider whenever mounted.
- Riders must follow all instructions provided by the trainer.
- Riders are expected to wear appropriate riding attire and footwear suitable for equestrian activities.
- Safe handling practices must be followed around horses, in the barn, and in the arena.
- Riders must communicate any concerns regarding their horse, equipment, physical comfort, or ability to participate safely.
- The trainer reserves the right to modify, postpone, or stop a lesson or training session whenever conditions or circumstances raise safety concerns.
Horseback riding involves inherent risks. Clients and guardians of minor riders are responsible for reviewing and completing any required waivers and safety documentation before participating.
8. Weather & Environmental Conditions
Lessons and training may continue in a variety of weather conditions, provided the trainer determines that it is appropriate to proceed.
- Rain: Riding may continue in rainy conditions.
- Heat: Riding may proceed at a heat index of up to 130°F, subject to the trainer's judgment and the conditions affecting horses and riders.
- Smoke: Riding may proceed when the Air Quality Index (AQI) is below 80. Conditions at or above this threshold fall outside our established riding parameters.
- Snow and ice: Activities may proceed only when travel to and from the facility is safe for everyone involved.
-Thunder/Lightning storms or wind storms will be cause for cancelation of all lessons.
Heritage Farms Equestrian Center reserves the right to adjust, postpone, or cancel activities based on weather, footing, air quality, horse welfare, or other safety concerns.
9. Parents, Visitors & Spectators
We welcome supportive families and visitors who respect the learning environment and the needs of our horses and riders.
- Spectators must remain in designated viewing areas.
- Arena access is restricted to authorized individuals.
- Visitors may not interfere with lessons, provide competing instructions, or handle horses without permission.
- Children must be supervised by their parent or responsible adult when not actively participating in an instructed activity.
- All visitors must follow facility rules and the trainer's directions.
These guidelines help maintain a calm, focused, and safe environment for everyone.
10. Dogs & Other Animals
For the safety and well-being of our horses, riders, and visitors, dogs and other personal pets are not permitted at the facility.
Exceptions require prior authorization from Heritage Farms Equestrian Center.
11. Horse Welfare & Professional Judgment
The welfare of our horses is central to everything we do.
Heritage Farms Equestrian Center reserves the right to make professional decisions regarding training plans, horse and rider suitability, lesson activities, show participation, and facility use.
Training methods and activities may be adjusted to meet the needs of the horse and rider. Activities may be stopped or declined whenever the trainer believes that continuing would be inappropriate or unsafe.
Clients are expected to communicate honestly about relevant concerns affecting their horse's care, behavior, soundness, or ability to participate.
12. Professional Conduct & Facility Expectations
We strive to maintain a respectful, constructive, and positive environment.
Clients and visitors are expected to:
- Treat horses, people, property, and equipment with care and respect.
- Follow facility rules and the trainer's instructions.
- Communicate respectfully and address concerns directly.
- Respect scheduled lesson times, training schedules, and professional boundaries.
- Obtain permission before using equipment, handling horses outside their scheduled activities, or accessing restricted areas.
Heritage Farms Equestrian Center reserves the right to suspend or discontinue services when conduct, repeated policy violations, or other circumstances compromise safety, horse welfare, or the functioning of the program.
13. Policy Acknowledgment
Participation in services at Heritage Farms Equestrian Center indicates acknowledgment of these policies and an understanding of the expectations associated with lessons, training programs, horse-related transactions, and facility activities.
Policies may be updated as the business evolves. Clients will be notified of material changes when appropriate.
Thank you for being part of Heritage Farms Equestrian Center. We appreciate your trust in our program and your commitment to creating a safe, respectful, and rewarding experience for both horses and riders.
